Refund and Cancellation Policy

Last updated: 13 October 2026

What you buy

A one-time digital report (web page, PDF and Excel) built on request for the website, product or idea you submit, at the plan and price shown before payment. There is no subscription and nothing renews.

Cancellation

The report starts building immediately after payment. Because the research is produced and delivered on request, an order cannot be cancelled once payment is confirmed.

Refunds

We do not refund delivered reports. The report is research delivered as-is; its findings (for example, "there is little demand for this phrase" or "this country is hard to win") are results, not defects. The free analysis and the full sample report on this site show exactly what a paid report contains — please look at both before ordering.

The only case in which we refund the full price: the report was not built and delivered within 24 hours of payment for reasons on our side (a failed build that we could not complete). In that case we refund to the original payment method; the refund is processed by our payment provider and usually appears within 5–10 business days.

How to contact us

Write to [email protected] with the e-mail used for the order and the report link (riwords.com/p/…). We answer within one business day.